The Invisible Advisor Problem You’ve spent years building your business—offering sound financial advice, helping clients plan for retirement, and navigating wealth management strategies. But here’s the catch: If potential clients can’t find you online, it’s like your services don’t even exist. In today’s digital landscape, most people start their search for financial services on Google. Whether they’re looking for a ...
An occasional hobby of mine is gold prospecting.
Once when my kids were little, we packed up everyone for a week-long camping trip to the Gold Rush Country of Northern California. The kids mostly played in the creek. My wife and I and a couple of friends shoveled lots of dirt into a sluice box.
One morning, there it was — gleaming bright and shiny right in the middle of the sluice box, a nugget about the size of the end of my little finger. We jumped and screamed and celebrated. Great fun.
What we were hoping for, naturally, was prospecting glory — finding a place where the dust and nuggets have washed and collected for hundreds or thousands of years. That’s what every prospector has ever hoped for.
Just as you can find glory in gold prospecting, you can find it in sales prospecting, too. But you have to know the rules.
When cries of “Gold!” echoed across the world, people streamed into Northern California. They did not stop in Los Angeles. Nor did they tarry long as they trekked across Utah.
They applied the first principle of gold prospecting: Go where it has been found before.
Note this and note it well: Sales gold is being found today. It is not all gone. You must go where it has been found before.
Where has it been found before? In your own book. In your neighborhood. In a local company. In a local trade association. In farm country.
How do you know there is more where that came from? To find the glory in gold prospecting, skilled prospectors engage in sampling. They test the ore.
In sales prospecting, skilled prospectors test a list. That’s our version of sampling.
How does this apply to the modern sales prospector?
Assuming you are not a soaking-wet rookie, you already know where it has been found before. You already have some. It is one or more clients in your book.
In my first book, Prospecting Your Way to Sales Success, I wrote: “Your best prospect is someone who looks just like your best client.”
I further elaborated with this story: “… You need to learn to think like a fisherman. Suppose you are going fishing in the morning, but your alarm doesn’t go off, and you get a late start. As you walk down to the lake you see an old codger with a string of fish thrown over his shoulder. Naturally, you have some questions.
You: Where did you catch ’em?
Codger: Down at the lake.
Now, if you are not much of a fisherperson, you would let it go at that and wander on down to the lake. But if you are a real fisherperson, you would continue the conversation.
You: Where down at the lake?
Codger: By the big rock.
You: You mean the one over by the willow trees
Codger: Yep.
You: What were you using for bait?
Codger: Plastic worms.
You: Great. Thanks.
Take a look at your present clients as if they were that string of fish hanging down from the codger’s back. What pond did they come from? Or to put it in sales prospecting terms, what list could they have come from?
You are looking for lists of people on which your client’s name appears. Ideally, the people on the list will have some connection that will make word of mouth possible. Given a choice between a list of people who own a Mercedes-Benz and a Mercedes Owners Club directory, always take the list on which word of mouth can occur — in this case the club directory.
Here are some items to add to your “Little Black Book of Things Known to be True.”
Every prospecting campaign starts with a list.
No list = wishful thinking.
And another one.
Get list ideas by asking yourself, “What do I want more of?”
And a final one.
To sample that list, use a channel. If that doesn’t work, try another one. If that doesn’t work, look elsewhere for prospecting glory.
Some explanation is in order.
A “channel” is a “trench, furrow, or groove.”
Water flows in channels — and so do assets.
Example: You have a client who is a real estate agent in a high-end golfing community. She is making money hand over fist and adding $500,000 a year to her portfolios.
You ask yourself, “How can I get more clients like this?”
Well, you need a list. Here are some possible steps.
Show your client the list you compiled and say, “[Liz], some of your competitors have shown up on one of my marketing lists. I have been thinking for a while that I would love to have some more clients just like you. Would you look these over and tell me who I should not waste any time with?”
I promise you — because I have done it — that Liz will look over your list, scratch off a few, and even possibly add some. You can then say, “Who should I call first?”
And then, “When I call, may I mention you suggested I call?” The usual answer will be “yes.” By the way, you are now perfectly positioned for some “precision cold calling.” (See below.)
Is this prospecting glory? Not yet.
There is one more step in sampling this “ore”: Decide on a channel.
Here are the possibilities:
Which channel is best? I have no clue. But I know how to find out. Pick one. Try it. But always keep in mind the four basic mistakes.
Again, from my first book:
1. Failure to keep adequate records so that campaigns can be evaluated.
I promise you; I guarantee you; I assure you that if you do not evaluate campaigns, you will throw out lots of babies with their dirty bathwater. Or worse, you’ll end up with just the dirty bathwater.
If you do not keep records of your campaigns- and periodically review those records, you will wind up at the end of the month, quarter, year, or career, with far less than you should. You will have retained failing campaigns and thrown out winners.
2. Get a bad idea and stick to it.
One of the reasons rookie salespeople go toes up is that they get a bad campaign, and they stick to it. They are not failing because they fail to work hard. All too frequently, they work like dogs. But what they’re doing is just not effective. If you keep trying one campaign after another, though, you will be and wildly so.
3. Get a good idea and change it.
This is an insidious mistake. I’ve committed it many times myself and have tried to buffer my own tendency to do it by having people around me who have enough sense to say, “But, Bill, we did it differently last time and it worked great. Don’t change it!”
4. Get a good idea and don’t do it enough.
Self-explanatory. If something works, keep doing it!
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